What's New

June 7, 2018

Updated Privacy Policy

Our website privacy policy was recently updated. Click here to learn more about our privacy policy, what information we collect and how we use it.

April 20, 2018

Update – New Driver’s Licence Cancellation Legislation

The BC government has passed legislation that will allow FMEP to direct ICBC to cancel a payor’s driver’s licence where the arrears are over $3000. This will change the existing driver’s licence withholding where FMEP is only able to direct ICBC to refuse to issue or renew a driver’s licence. This new action will mean immediate consequences for a payor who is not paying maintenance. To avoid this action the payor will be required to pay the arrears or agree to a voluntary payment arrangement.

Even though the legislation has passed it still is not in effect yet. Both FMEP and ICBC need to be given time to make the necessary computer system changes. It may take a few months before the new law takes effect.

October 2, 2017

Getting a copy of your maintenance order or agreement

Recipients and payors can now get a copy of their order or agreement through the website.

Once signed in, look under ‘Payments’ and select ‘Orders or Agreements’ to see the list of orders or agreements that FMEP has on file for your case. You can view and print each order or agreement, or request a copy be sent to you by mail.

December 12, 2016

Optimized design for smart phones & tablets

We’ve made changes to improve your experience if you use a smart phone or tablet. The website will automatically adjust to fit the screen size of your device and provides for easier reading and navigation.

September 15, 2016

Changes to My Account

We’ve made some changes to My Account to make it easier to communicate with FMEP.

Include an attachment with a message

When sending a message to FMEP, you are now able to include an attachment with a message. Acceptable file formats are PDF, TIF, TIFF, BMP, JPG, JPEG or PNG. Now instead of mailing or faxing information to FMEP, sign in and you can send it through the website.

Receive an email when FMEP responds to your message

You will now receive an email whenever FMEP responds to your message. You still need to sign into your web account to see our response as we don’t include any case information in an email.

Added more forms and all forms are fillable PDFs

To see all forms available, sign in and go to ‘Request Forms’.

June 27, 2016

Payment options if there is a postal disruption


If you haven’t already done so, please sign up for direct deposit in order to receive your maintenance payments from FMEP.


If you aren’t already doing so, you will need to send your payments electronically to FMEP, using either:

1. Online banking, telephone banking or ABM Banking through your financial institution.
2. Western Union Quick Collect (PDF, 286KB).

If you still want to send your payments by cheque, payments can be couriered (at your expense) to:

Director of Maintenance Enforcement
203 – 865 Hornby Street
Vancouver, BC V6Z 2G3

Attachees (Notices of Attachment)

Continue to send payments by cheque for now. If there is a postal disruption, please sign into your web account to see the payment options available.

Reciprocating Jurisdictions

FMEP is working with the other reciprocating jurisdictions in Canada and internationally to ensure that recipients continue to receive their payments during a postal disruption.