What's New

November 4, 2022

Have you heard? We are the BC Family Maintenance Agency

The Family Maintenance Enforcement Program (FMEP) is now the BC Family Maintenance Agency (BCFMA). Our new name reflects our ongoing commitment to supporting families and communities in British Columbia by reducing child poverty and providing customer-focused services to citizens.

In the upcoming months, BCFMA will replace FMEP in our communications, correspondence and payments. Stay tuned for upcoming initiatives that will improve service accessibility, modernize technology, and create new community connections.

September 23, 2022

New Direct Deposit Option for Payors

If FMEP has a payment to return to a payor, the payor can now sign up for direct deposit to have the payment deposited into their bank account.

The advantages of direct deposit:

  • Secure – there is no risk that a payment will be lost, stolen or damaged in the mail.
  • Confidential – there is no cheque for someone to see how much money the payor got.
  • Convenient – it eliminates the need for the payor to deposit the cheque.

To sign up for direct deposit, sign into My Account to find the direct deposit option; or call the FMEP client office.

April 21, 2022

Address change for Victoria locations

Just a reminder there are new box numbers for the Victoria Client Office and FMEP Payment Services. Any mail sent to the old addresses will no longer get to FMEP.

February 3, 2022

New Online Enrolment Application

Clients who want to enrol in FMEP now have the option to submit an Enrolment Application online, rather than mailing it in. Go to Who Can Enrol and Submitting an Application to find out more.