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Enrol & Get Started

Some people enrol with us because they aren’t getting their maintenance payments, while others enrol simply because it’s easier to have us collect and track their payments.

To enrol:

Ensure you have a valid maintenance order or agreement.
Submit an application to start the enrolment process.
Create a FMEP web account, if you don’t already have one.

If you have any difficulty completing the forms, contact us, we’d be glad to help.

Who can enrol

Anyone with a maintenance order or agreement can enrol in FMEP at no cost. There are only two requirements.

Learn More

How to enrol

Withdrawing from the Program

The recipient can withdraw at any time. We just need a request in writing.

Learn More

Just received a Notice of Enrolment?

Find out how to get started with the Program and the best ways to get information about your case.

Payor living outside BC?

We have agreements with all Canadian provinces, the US and several other countries who can take action on our behalf. Find out more

Children over 19

Special or Extraordinary Expenses

Glossary of Terms View All

Agreement: A written agreement setting out maintenance payments, signed by both the payor and recipient, and filed with a court.
Maintenance Order: A court order stating one parent must pay child support and/or spousal support payments to the other parent.
Notice of Enrolment: A letter confirming the maintenance order or agreement is now enrolled in FMEP. The letter outlines the maintenance payment schedule and amount of arrears owing, if any.
Payor: The person paying maintenance, also known as the debtor.
Recipient: The person receiving maintenance, also known as the creditor.
Special or Extraordinary Expenses: Additional payments for a child, such as education, medical, dental, childcare or extracurricular activities expenses. Also known as Section 7 expenses.