Frequently Asked Questions

November 9, 2009
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Enrollment Who can enroll? How do I enroll? Where do I get the Enrollment Package? How long does it take to enroll?	Payment Options How will I receive my payments? How do I make payments?
Enforcement What enforcement action can you take? How do you decide what enforcement action to take?	Out of Province Enforcement The payor lives in another province or country. Can you still collect my payments?
Changing an Order What can I do if I'm unable to pay my maintenance? Will you help me apply to increase my maintenance payments?	Privacy Will the information about me be kept confidential? What information can be released to the recipient/payor or to a third party? Why can't I send an email to the FMEP?
Signing In I am a Recipient or Payor. What do I need to sign in? I am an Attachee. What do I need to sign in? I am a caseworker in the Reciprocating Jurisdiction. What do I need to sign in? The website tells me that I need to be signed in to access a page. Why? What are cookies? How do I enable cookies?

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Answers to common questions.
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Revised: November 19, 2009

Enrollment